ELOCOM, S.L. is recognised as a machinery manufacturer who stands out against the competition because of its efficient technical assistance.

Within the Group, ELOCOM MONTAJES, S.L. takes care of all the technical after-sales jobs. Its staff comprises one manager and seven technicians (based in Irun and Seville). They are highly-trained in electronics, electricity, mechanics…

These are the major functions of ELOCOM MONTAJES:

• FITTING AND COMMISSIONING the equipment at the Customer’s plant.
• ON-SITE ASSISTANCE: Five mobile teams are constantly on the move to solve incidents occurring at the Customer’s plant within the shortest possible time.
• CUSTOMER TELESERVICE (Tel.: +34 943 635342): Remote assistance is given by in-house skilled technicians who have access to the Customer-specific technical documentation.
• SUPPLYING SPARE PARTS: From the spare parts store in Irun, we dispatch 90% of the spare parts by urgent transport and in no more than 24 hours.
• MAINTENANCE CONTRACTS: Customised preventive maintenance contracts and schedules (including a round-the-clock assistance option).